Last updated: January 2025
1. Introduction
Kiwi Dentists ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
Personal Information
When you use our services, we may collect:
- Name and contact information (email, phone number)
- Booking and appointment information
- Location data (city/region)
- Communication preferences
Automatically Collected Information
- IP address and device information
- Browser type and version
- Pages visited and time spent
- Referring website addresses
3. How We Use Your Information
We use collected information to:
- Facilitate dentist bookings and appointments
- Improve our website and services
- Send appointment reminders and updates
- Respond to inquiries and support requests
- Analyze usage patterns and trends
- Prevent fraud and ensure security
4. Information Sharing
We may share your information with:
- Dental Practices: When you book an appointment, we share necessary information with the dental practice
- Service Providers: Third-party services that help operate our website (hosting, analytics, email services)
- Legal Requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and serve relevant content. You can control cookies through your browser settings.
7. Your Rights
Under New Zealand privacy law, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Lodge a complaint with the Privacy Commissioner
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
9. Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect information from children under 16.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
- Email: privacy@kiwidentists.co.nz
- Address: Auckland, New Zealand